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Platform aims to improve upon traditional CRM or multichannel technologies that focus on singular and disparate engagements
January 10, 2020
By: Kristin Brooks
Managing Editor, Contract Pharma
Syneos Health has entered a strategic collaboration with Indegene Omnipresence and has made a minority investment in the company’s next-generation unified customer experience platform. The Omnipresence platform is the result of a strategic alliance with Indegene, a global healthcare tech firm, which brings together Microsoft Power Platform, Dynamics 365, Azure, Office 365 including Teams, LinkedIn and Microsoft AI into a unified customer experience management (CXM) platform for the healthcar...
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